RST Breakdown Recovery ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.rstbreakdownrecovery.co.uk/ or use our services.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect and process the following types of personal data:

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a. Personal Information

• Name

• Phone number

• Email address

• Location details (for recovery services)

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b. Service Information

• Vehicle details

• Breakdown/recovery requirements

• Booking details

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c. Technical Data

• IP address

• Browser type and version

• Pages visited and time spent on our website

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2. How We Use Your Information

We use your information to:

• Provide and manage our breakdown and recovery services

• Respond to inquiries and customer support requests

• Process bookings and payments

• Improve our website and services

• Comply with legal obligations

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3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers or subcontractors assisting in delivering services

• Payment processors (if applicable)

• Legal or regulatory authorities when required by law

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4. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, accounting, or reporting requirements

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5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Request data portability

To exercise any of these rights, please contact us using the details below.

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7. Cookies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

• Understand how visitors use our site

• Improve website performance

You can choose to disable cookies through your browser settings.

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@rstbreakdownrecovery.co.uk
Phone: +44 3303 413 414
Address: Wenta Business Centre, Innova Business Park, EN3 7XU